Terms of Use
Before we get going...
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Welcome!
These terms and conditions ("Terms") apply to your use of our analog digitization services offered by No Rewind ("we," "us," or "our"). By submitting your analog media for digitization, you agree to be bound by these Terms.
1. Service Description
We convert your analog media into digital files in various formats (e.g., MP4, AVI). We offer various service packages with different turnaround times and storage options. Please refer to our website or pricing guide for detailed information.
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2. User Warranties and Indemnification
You warrant that:
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You own the copyright to the content on the analog media or have obtained the necessary permissions from the copyright holder for digitization.
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The content does not violate any laws or infringe upon the rights of any third party.
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The media is free from any defects or damage that might hinder the digitization process.
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising from your breach of these warranties.
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3. Data Privacy and Security
We take your privacy seriously. We will not share, sell, or otherwise disclose your personal information or the content of your analog media to any third party, except as required by law or to investigate suspected illegal activity.
If your media contains illegal content (e.g. child exploitation), We must report it.
We have the right to refuse service for inappropriate or hazardous material.4. Data Retention and Deletion
Your digitized files will be stored securely for 30 days following completion of the service. After 30 days, your files may be permanently deleted without prior notification.
You are solely responsible for downloading and saving your files within the 30-day period. We recommend backing up your files to a personal storage device.
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5. Limitation of Liability
We are not liable for any loss of data, damage to your analog media, or any other damages arising from the use of our services, except to the extent caused by our intentional misconduct or gross negligence.
We are not responsible for loss or damage to media while in transit to us. We recommend using tracked and insured shipping. Risk of loss transfers to us only once the media is received at our facility.
Some aging or fragile media may degrade or break during the digitization process. By submitting media, you acknowledge this risk and agree that we are not responsible for damage to media that occurs due to age, fragility, prior deterioration, or inherent defects.
We do not guarantee any specific quality of output, as the quality of digitized files depends on the condition of the original media.
In the rare event that your original media is lost or damaged while in our possession, our liability will be limited to the replacement cost of the physical media (blank tape/film) and shall not include the content value.
6. Disclaimer of Warranties
We provide our services "as is" and without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
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7. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Prince Edward Island, Canada, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be resolved by court in Prince Edward Island, Canada.
8. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
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9. Content Involving Minors
Some analog media may contain images or video of children in situations that could be misinterpreted out of context (e.g., bath time footage). We recognize that such material is often normal, family-oriented content with no malicious intent.
By submitting media for digitization, you acknowledge and agree that:
You confirm that any content involving minors on your media is lawful, was created lawfully, and does not constitute child sexual abuse material (CSAM) as defined under Canadian law.
We do not view, interpret, or classify such content beyond what is necessary for the technical digitization process. We handle all media with discretion, privacy, and respect.
If, during the normal course of digitization, we encounter content that appears to be CSAM or otherwise illegal, we are legally obligated to stop work and report it to the appropriate authorities. This legal requirement is non-negotiable and applies to all service providers in Canada.
We make no judgments on lawful family content, and we treat all submitted material as private unless it raises reasonable suspicion of illegality.
You agree to indemnify and hold us harmless from any claims arising from the lawful content of your media.
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10. Amendment
We reserve the right to modify these Terms at any time without prior notice. We will post the revised Terms on our website and notify you via email if we make any material changes.
11. Contact Us
If you have any questions regarding these Terms, please contact us at info@norewind.ca or 902dot388dot5226
By submitting your Analog Media for digitization, you acknowledge that you have read and understood these Terms and agree to be bound by them.
